Privacy Policy

Who This Policy Covers

This policy applies to the website for Solar Installation McKinney, a solar company serving homeowners in McKinney, TX and the surrounding area. The site is informational. It describes our services, such as solar panel installation, battery storage, solar repair and panel cleaning. There are no accounts to create and nothing to buy online. Reaching us always means a phone call.

What the Website Records on Its Own

Like nearly every website, ours runs on a server that keeps ordinary logs. A log entry typically notes the date and time of a visit, the page requested, the type of browser and device, and the IP address the request came from. These records help keep the site working and help us spot errors or misuse.

We may also use basic analytics cookies. They count visits and show which pages get read, for example whether people spend more time on the Roof-Mounted Solar page or the Panel Cleaning page. That tells us which explanations are useful. You can block or delete cookies in your browser settings, and the site will still work.

What You Share by Phone

Our phone line, (972) 737-7943, is the only way to reach us. During a call you decide what to tell us. That is usually your name, a callback number, the address of your home, and details about the system, such as inverter error codes, the age of the panels or the condition of the roof surface they sit on. We use this to answer your question, schedule a visit, prepare a quote, and follow up after a job to check how the system is performing.

How We Use and Share Information

We do not sell your information. We share it only when the work requires it, such as with a permitting office or a utility for an interconnection application, or when the law requires it. Site analytics are viewed in summary form, not to build profiles of individual visitors.

Keeping Information Protected

We take reasonable, practical steps to limit who can see the details you give us. No website or phone system is perfectly secure, so please avoid sharing sensitive financial account numbers unless they are genuinely needed for your project.

Changes and Questions

We may update this policy when the website or our practices change, and the current version will always be posted here. Questions about your information, or a correction to something you told us, go to the same line we use for everything else, (972) 737-7943, and we will walk through it with you.